Trentham Energy

Redback: restart the system

A restart clears most faults and communication drop outs. Your backup circuits lose power while it is off. The order matters and depends on your model, which is on the label on the inverter.

SH5000 or ST10000: turn it off

  1. At the inverter: INVERTER AC ISOLATOR off (down).
  2. BACKUP AC ISOLATOR off (down).
  3. PV ARRAY DC ISOLATOR off (turn it to the left).
  4. BATTERY SYSTEM DC ISOLATOR off (down).
  5. At the battery enclosure, if you have one: switch it off (to the right).
  6. At your main switchboard: SOLAR SUPPLY MAIN SWITCH off. Leave it off for about 5 minutes.

SH5000 or ST10000: turn it back on

  1. At your main switchboard: SOLAR SUPPLY MAIN SWITCH on.
  2. At the battery enclosure, if you have one: switch it on (to the left).
  3. At the inverter: BATTERY SYSTEM DC ISOLATOR on (up).
  4. PV ARRAY DC ISOLATOR on (turn it to the right).
  5. BACKUP AC ISOLATOR on (up).
  6. INVERTER AC ISOLATOR on (up). It can take a few minutes to start.

SH5000-G3 or SH6000-G3: turn it off

  1. Lift the front cover on the inverter's control panel.
  2. INVERTER AC ISOLATOR off (down).
  3. BACKUP AC ISOLATOR off (down).
  4. BATTERY SYSTEM DC ISOLATOR off (down).
  5. PV ARRAY DC ISOLATOR off (turn it to the left).
  6. At your main switchboard: SOLAR SUPPLY MAIN SWITCH off. Leave it off for about 5 minutes.

SH5000-G3 or SH6000-G3: turn it back on

  1. At your main switchboard: SOLAR SUPPLY MAIN SWITCH on.
  2. At the inverter: PV ARRAY DC ISOLATOR on (turn it to the right).
  3. BATTERY SYSTEM DC ISOLATOR on (up).
  4. BACKUP AC ISOLATOR on (up).
  5. INVERTER AC ISOLATOR on (up). The NETWORK light flashes blue for 30 minutes while Bluetooth is on.

Smart Inverter (SI, solar only)

  1. Turn off the AC isolator near the inverter.
  2. Turn the PV ARRAY DC isolator on the inverter to OFF.
  3. At your main switchboard: SOLAR MAIN SUPPLY switch off. Wait 5 minutes.
  4. To turn it back on: switchboard switch on, then the PV ARRAY DC isolator, then the AC isolator.
  5. The status light flashes blue when it is back.

Still stuck?

Call the team on 1300 3458 00. If you can smell burning, or see damage or water on the system, don't touch it, call us.

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