Sigenergy: reconnect to WiFi
Your battery keeps running while it is offline, you just lose the app. SigenStor needs a 2.4 GHz WiFi network.
Rather watch? Jump to the videos
If the app can still see your system
- In mySigen, tap Settings, then System settings, then Connectivity, then WLAN.
- Pick your network and type the password. A green Connected means it worked.
- If an Ethernet cable is plugged in, the system always uses that. Unplug it to use WiFi.
If the system is offline (new router or password)
- Take off the top and side covers. The QR code is on the right hand side.
- In mySigen, go to Settings, then Local connection, and scan the QR code.
- Join the system's own hotspot when your phone asks.
- Pick your WiFi, type the password and press join.
- If your phone can't join the hotspot, restart the system and try again. The Springers Solar video shows how.
Set up the network in mySigen
Video by Sigenergy
Reconnect a Sigenergy system to WiFi
Video by Springers Solar
Sigenergy's video covers a system the app can still reach. For a system that has lost its router, the second video is from Springers Solar in Queensland.
Still stuck?
Call the team on 1300 3458 00. If you can smell burning, or see damage or water on the system, don't touch it, call us.