Closed· Confirmed
Sanctuary Energy
Tuggerah, NSW
Closed
19 September 2025
Trading since
30 September 2001
Systems installed (est.)
~429
Size
Medium
Why we think this
Closed because Google lists Sanctuary Energy Pty Ltd (2 Reliance Dr, Tuggerah NSW 2259) as permanently closed; ABN 62128995433 (SANCTUARY ENERGY PTY LTD) cancelled on 19 September 2025. Closure dated 19 September 2025, from ABR: ABN 62128995433 (SANCTUARY ENERGY PTY LTD) cancelled. Against that: ABN 75748541849 (MCDONNELL, DEANNE MARIE) is still active. Google and websites often lag a collapse, so the registers win.
The date comes from: ABR: ABN 62128995433 (SANCTUARY ENERGY PTY LTD) cancelled.
The business has stopped trading: a register, Google or the industry's review sites say so.
What customers said
The 5 star reviews say
The 5-star reviews praise the staff as professional, customer focused and helpful, and one says the customer had no problems over four years. These comments concern the ongoing relationship with the company after the sale and install, not the installation itself.
The 1 star reviews say
The 1-star reviews complain about billing that arrives too close to the due date, demand letters for bills already paid, an account system that loses payments, and rude or defensive staff. One reviewer says the solar installation was left incomplete and produced no power, and that repeated contact brought no fix. Others describe limited customer service and questionable accounting.
Summaries of the reviews, written by us from the public reviews.
The evidence
The legal entities behind it
SANCTUARY ENERGY PTY LTD
ABN 62128995433 · Australian Private Company · Cancelled · since 19 September 2025
MCDONNELL, DEANNE MARIE
ABN 75748541849 · Individual/Sole Trader · Active · since 5 May 2026
Trading names: The Energy Sanctuary, SOUL SANCTUARY CREATIONS, Trading name, WESTERN AUSTRALIAN INSTITUTE OF MARTIAL ARTS, SAPPHIRE HAIRCARE SERVICE MOBILE
Installer gone? We look after orphaned systems.
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