Trentham Energy

Still trading

GEM Energy Australia Pty Ltd trading as RACQ Solar

Pinkenba, QLD

Last review

22 July 2026

Trading since

1 July 2013

Systems installed (est.)

~11,900

Size

Large

What we found

Trading: its website https://gemenergy.com.au/ still loads; it had a SolarQuotes review on 22 July 2026.

Open for business: Google, its own website or recent reviews show it trading. A cancelled old name or ABN beside a business that plainly trades on is a restructure, not a closure.

What customers said

5 star44
4 star5
3 star0
2 star0
1 star1

The 50 most recent of its 238 SolarQuotes reviews

The 5 star reviews say

Reviewers praise the sales and quoting stage for being clear, unpushy and competitive, with staff answering questions honestly and offering alternative quotes. They also praise the install stage for punctual, tidy and professional crews, good communication, and help with grid connection and app setup.

The 1 star reviews say

The single 1-star review says the system underperforms by 25% or more because the installer miscalculated shade from trees, and that RACQ admitted the error but will not fix it. The reviewer says they are taking RACQ to court and that the company offers no support when output does not match the design and sale.

Complaints about after sales support

Summaries of the reviews, written by us from the public reviews.

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