At risk· Probable
Exel Power
Mulgrave, VIC
Sign seen
15 September 2020
Trading since
13 November 2009
Systems installed (est.)
~390
Size
Medium
Why we think this
Under threat because Solar Directory archived its listing on 26 August 2026 because its website stopped working; http://www.exelpower.com.au/ does not answer (URLError). Still trading signs: Google still lists Exel Power Solutions as open (10 reviews); ABN 28775655703 (The Trustee for EXEL POWER AUSTRALIA UNIT TRUST) is still active. Only its website has gone. Check Google, the phone number and the ABN before treating it as closed.
The date comes from: Last SolarQuotes review (last seen trading).
One sign of trouble (a cancelled name or ABN, a dead website, a run of one star reviews) but not enough to call it closed.
What customers said
10 SolarQuotes reviews
The 5 star reviews say
The 5-star reviews praise the sales process, with reps offering a range of panel and unit options and clear explanations of pros and cons, and praise the installers for being punctual, tidy and friendly, with paperwork and connections handled by the company after install.
The 1 star reviews say
The 1-star reviews complain that a deposit was taken in September 2020 and the company then stopped answering phones, so no installation date could be booked, with one reviewer saying consumer affairs were looking into it. The other 1-star review is a general warning with no specifics, questioning whether the positive reviews are paid.
Summaries of the reviews, written by us from the public reviews.
The evidence
The legal entities behind it
The Trustee for The Tustee for Exel Power Australia Unit Trust
ABN 59379234994 · Discretionary Investment Trust · Cancelled · since 13 November 2009
The Trustee for EXEL POWER AUSTRALIA UNIT TRUST
ABN 28775655703 · Fixed Trust · Active · since 13 November 2009
Installer gone? We look after orphaned systems.
If the company that put in your solar or battery has closed, we can check the system, chase the manufacturer's warranty and keep it running.